Privacy Policy

1. Introduction

BotChain respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you access our non-custodial automated cryptocurrency trading execution platform.

This policy is designed with European data protection principles in mind, including the GDPR and applicable French data protection law.

2. Data Controller

For GDPR purposes, BotChain acts as the data controller for the personal data processed to provide and secure the platform.

3. Information We Collect

• Identity and contact data: email address, name when provided, account credentials, and account preferences.
• Exchange API data: API key material, provider-specific configuration, and exchange connection metadata. BotChain requires API keys without withdrawal permissions.
• Trading and usage data: bot configurations, strategy settings, trading history, dashboard usage, browser information, and security logs.

4. Purposes and Legal Basis

• Providing the BotChain service and executing configured spot trades through your connected exchange account.
• Maintaining security, fraud prevention, account recovery, and platform reliability.
• Improving the platform, analytics, optimizer workflows, and operational quality.
• Complying with legal, accounting, tax, or regulatory obligations where applicable.

5. Data Security and Storage

BotChain is a non-custodial execution layer. We do not hold, transfer, or manage user funds. Exchange API credentials are treated as sensitive data and are protected with technical and organizational safeguards.

No online system can be guaranteed to be risk-free. You remain responsible for securing your BotChain and exchange accounts, using strong passwords, and enabling two-factor authentication where possible.

6. Data Retention

We retain personal data only for as long as needed to provide the service, maintain records, comply with obligations, resolve disputes, and enforce agreements.

If you request account deletion, we delete or anonymize personal and API-related data unless a legal retention requirement applies.

7. Sharing Information

• Connected exchanges, only to transmit the trade execution instructions you configured.
• Infrastructure, email, payment, analytics, and security providers acting under appropriate confidentiality obligations.
• Public authorities or courts only when required by applicable law.

8. Your Rights

Depending on your location, you may have rights of access, rectification, erasure, restriction, portability, objection, and complaint to a supervisory authority.

To exercise privacy rights, contact BotChain at contact@botchain.eu.

9. Contact

For privacy requests or questions about this policy, contact contact@botchain.eu.